Can I work here with my laptop?

Yes. The cafe has high ceilings, natural lighting, chargers and plug points on both floors, and a relaxed atmosphere suited for study and catch-ups.

What time do you close?

7pm daily. Ordering close to closing time may lead to staff implying they want to finish, and seating upstairs can be denied if you arrive within 30 minutes of close.

Do you serve food other than desserts and drinks?

No. The menu is drinks (coffee, matcha, tea, lattes) and desserts only (cakes, cheesecake, tiramisu). No noodles, rice, or main courses.

Mad Coffee • IOI Rio • Puchong

Updated 2026-07-04 · 1,530 reviewed · 100 listed · Scored from 361 Google reviews · How we rank ›

4.6(361) 83 composite score See reviews on Google ✓ Verified

Specialty Coffee & Third Wave CafesAesthetic & Themed CafesTea Houses & Bubble Tea CafesDessert & Bakery CafesStudy & Laptop-Friendly CafesBrunch & All-Day Breakfast Cafes

Services: Specialty Coffee & Third Wave Cafes, Aesthetic & Themed Cafes, Tea Houses & Bubble Tea Cafes
Reviews: 361

What recent reviews say

Mad Coffee draws steady traffic for its hand-brewed coffee, ceremonial matcha, and house-made chiffon cakes that reviewers call "sooo good" and worth revisiting. The two-floor industrial-chic space with generous natural light and charging outlets suits work and leisure equally, and staff generally offer thoughtful tips on drink preparation.

Timing matters here: closing at 7pm makes walk-ins near that hour feel unwelcome, with at least one customer told to leave upstairs within a minute of sitting. Prices lean high for some drinks (RM 25 hand brew sparked debate) but cakes win consistent praise. Service quality varies as staff rotate, though most recent visits report friendly, helpful baristas.

Recent shift: Service attitude has been uneven in recent months: one customer (a day ago) felt unwelcome when ordering at 6:35pm, while another recent visitor (6 months ago) praised the staff as "super friendly and helpful." Staff turnover noted in reviews, which may explain the swings.

Praised for

quality coffee and matcha
freshly baked cakes and cheesecake
comfortable two-floor space with natural light and chargers
knowledgeable staff guidance on beverages
relaxed atmosphere for work and catch-ups

Watch-outs

staff attitude near closing time
rushed out if ordering close to 7pm
some prices on the high side
inconsistent service as staff turn over

good-coffeefresh-pastriescozy-ambiancefriendly-staffgood-wifiinstagrammable

Best for: Remote workers, friends meeting for afternoon tea, those hunting quality matcha and specialty coffee with cake.

Think twice if: You plan to visit within 30 minutes of closing (7pm); service can feel rushed or dismissive even if the drink is strong.

Strengths

hand-brewed medium to dark roast coffee and ceremonial-grade matcha
house-baked chiffon cakes (peach, pandan, matcha cream variations)
two-floor setup with natural light, high ceilings, and abundant charging points
free parking at IOI Rio

Worth knowing

Hand-brewed coffee uses medium to dark roast beans (RM 25)
House-made chiffon cakes (peach, pandan varieties)
Dirty tiramisu and creamy cheesecake praised
Uses oat milk as standard; regular milk available
Abundant chargers and plug points noted by work-from-cafe customers
Free parking at IOI Rio
Two floors with upstairs seating

What reviews say by service

Specialty Coffee & Third Wave Cafes: Hand-brewed beans receive mixed feedback: one reviewer rated it 2/5 at RM 25, while others praise the latte and ceremonial-grade matcha as well-balanced and earthy
Dessert & Bakery Cafes: Chiffon cakes (peach, pandan), cheesecake, and tiramisu consistently earn 5-star praise for texture and presentation
Study & Laptop-Friendly Cafes: High ceilings, natural light, abundant chargers, and chill music appeal to remote workers; no heavy meals offered
Tea Houses & Bubble Tea Cafes: Matcha and tea drinks (gula melaka matcha, pandan matcha latte) praised as top-tier and worth the price by most, though one reviewer flagged them as overpriced

How it compares

Rated 4.6 against a 4.44 average across the 99 specialty coffee & third wave cafes businesses listed here.
Has more Google reviews than 58% of the businesses in this directory.

How we scored this

How We Rank

Star rating 73

Review volume 100

Review recency 100

Review sentiment 64

Profile completeness 100

Verification 30

Rating breakdown

274

Common questions

Can I work here with my laptop?: Yes. The cafe has high ceilings, natural lighting, chargers and plug points on both floors, and a relaxed atmosphere suited for study and catch-ups.
What time do you close?: 7pm daily. Ordering close to closing time may lead to staff implying they want to finish, and seating upstairs can be denied if you arrive within 30 minutes of close.
Do you serve food other than desserts and drinks?: No. The menu is drinks (coffee, matcha, tea, lattes) and desserts only (cakes, cheesecake, tiramisu). No noodles, rice, or main courses.

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