Strong 4.7 rating masks a year-on-year decline: seafood freshness has become erratic, air conditioning fails under glass walls, and prices feel steep after service charges. Service swings from attentive to dismissive depending on timing and staff, with occasional language barriers frustrating communication.
Recent shift: Visitors report quality and service deterioration over the past year; several mention returning after months and finding the same standards lower than before.
Most diners praise the grilled mains, portions, and warm staff who take time to explain signature dishes. A small number report inconsistent execution: pre-cooked items, watery soups, and pasta that fell short. Staff politeness comes up often; food quality is the pivot point between repeat visits and one-time disappointment.
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Big Three Coffee delivers excellent beans and authentic flavour that draw regular customers back, with most visits meeting expectations for quality and ambiance. A single recent visit exposed gaps in barista training and service consistency, raising concerns about whether the roastery's reputation extends reliably to the cafe counter.
Last updated 2026-07-04